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Emergency Services

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Emergency Department Services

Life-threatening emergencies require fast, skilled medical care. Richmond University Medical Center is your dedicated hospital for advanced emergency care in any situation, especially the only emergency that really matters…yours.

Highest Level of Care

With one of the lowest wait times in the country, 5 minutes on average, you have immediate access to the highest level of care on Staten Island.  Our experienced emergency medical team treats all adult and pediatric emergencies. We are also a nationally accredited hospital for cardiac and stroke care and we are home to Staten Island’s only inpatient psychiatric services for adolescents.

Wide Range of Emergency Care

Our experienced physicians, registered nurses, and board-certified subspecialists are available on-site 24/7, year-round. This allows us to administer the appropriate emergency care to pediatric and adult patients including anesthesia, cardiology, neurology, surgery and more.

In addition to treating most traumatic injuries, our emergency department is also equipped to handle more common injuries and health conditions, including

  • Seizures
  • Concussions
  • Broken bones
  • High fevers
  • Shortness of breath
  • Severe lacerations and bleeding
  • Loss of consciousness and/or fainting
  • Vomiting, diarrhea, or stomach pains
  • Severe burns
  • Heart attack and chest pains
  • Stroke and neurological conditions
  • Diabetes, asthma and additional chronic diseases
  • Flu, pneumonia and additional acute illnesses

Only Emergency Department Directly providing Monoclonal Antibody Treatment for COVID-19

Monoclonal antibodies are a safe and medically-proven effective treatment specifically targeted to COVID-19. RUMC is the only emergency department on Staten Island directly providing this treatment.  It is administered intravenously and travels through the body attaching to the COVID-19 cells. By attaching to the virus cells, it stops COVID-19 from spreading within the body, causing more severe symptoms and greater health risks, including death. The treatment is intended to be given in the early stages to prevent the virus from becoming more severe.

RUMC has treated over 300 patients with monoclonal antibodies so far and in all but one case, these patients did not require admission to the hospital. Many of them in fact reported feeling improvement after receiving the treatment.

People eligible for monoclonal antibody treatment are those who have tested positive for COVID-19 with symptoms starting within the past 10 days. They must also meet any of the following criteria:

  • Be older than 65 years of age
  • Be older than 55 years old with cardiovascular disease, hypertension, or COPD
  • Have diabetes, chronic kidney disease, and/or an immunosuppressive disease
  • Are currently receiving immunosuppressive treatment
  • Have a Body Mass Index (BMI) greater than 35

Anyone who may qualify for monoclonal antibody treatment can come to RUMC’s emergency department at 355 Bard Avenue for evaluation. If they are unsure if they have COVID-19, we will perform a rapid test and PCR test to confirm.

If you or someone you know have questions about monoclonal antibody treatment, please contact your primary care physician, or call RUMC at 844-934-CARE.

Emergency Care on Staten Island

No two emergency trauma centers are the same, which is immediately evident to patients through our evidence-based approach to care. Our entire emergency medical staff continuously monitors, studies, and implements the latest best practices to deliver the highest level of care possible. We are also up-to-date on the most recent advances in technology, enabling us to constantly improve our services. Our efforts have been nationally recognized by numerous accrediting organizations, including The Joint Commission, the nation’s oldest and largest standards-setting and accrediting body in health care.

You can find our emergency department at 355 Bard Ave in Staten Island, where we are always prepared to serve our community. For more information, call (844)-934-CARE or contact Richmond University Medical Center online today.

Dial 9-1-1 immediately in the event of an emergency.