Richmond University Medical Center is taking precautions to guard against Coronavirus. VISITOR POLICYCOVID-19 VACCINATIONS


Patient Testimonials

Home » Patients + Visitors » Patient Testimonials

Valerie R.

September 2, 2020

Dr. Christopher V. Lisi is the BEST ENT doctor there has been in a long time. He’s so GOOD at what he does! I recommend him HIGHLY to EVERYONE!!

Anthony R.

August 19, 2020

I wanted to thank all of the people at RUMC that I came in contact with for their professionalism, kindness, and care. Their professionalism is surely unmatched, by far, from any hospital. From the first two nurses that I met in the ER, Ashley Paige-Smith, RN, and Cara D’Alessandro, RN, to the entire ER staff: the transporters, technicians and the dietary staff; their patience, care, and concern was amazing. Dr. Swamy is an amazing doctor as well as all of the staff that helped and took care of me during.


June 9, 2020

Dr. Lee and staff, I wanted to take this time to thank you for your service, risking your health and safety so that I could get my treatments! To all of you, I tip my hat in gratitude, wishing you safety, health and happiness always.


June 9, 2020

My mom is in very poor condition and has been in and out of hospitals many times the last few years. Each time was an experience that we like to forget. However your staff has treated her and my family with a kindness and caring that we have never seen at a hospital before. From security right up to the doctors have been incredible. We cannot thank you enough. Although we understand she is in poor health, all we ever asked is for her to be treated with dignity and respect, which RUMC staff has done for us.


June 9, 2020

Along with my husband and his entire family, are eternally grateful for the first-rate level of care, your hospital has provided to my mother-in-law. It surpassed our expectations and most importantly, saved my mother-in-law’s life. God bless your staff and from the bottom of my heart, thank you.


June 5, 2020

Dr. Forlenza, thank you for the treatment of my wife. I appreciate the way you and Drs. Graziano and Emmer kept me informed and explained the situation to me.Throughout the week I felt my wife was getting the best care possible. 


June 3, 2020

I could not imagine any other hospital rendering better care with more professional, compassionate staff. You run a top notch hospital with much to be proud of. From medical staff to transporters to dietary staff everyone was calm, caring and professional. I will never forget how well I was treated and cared for.

Maria M.

June 3, 2020

I wanted to write this short note expressing my sincerest appreciation, (as well as my family) for the care and comfort given to me. I have no doubt; I received the best care available. It started in the ER from the minute I walked in. I received the best care and attention from all the staff. The staff in the Cath Lab was absolutely great. They made me feel very comfortable, making sure I was relaxed during the procedure. 


June 3, 2020

I have to tell you how very much I was pleased with the staff through the entire process, from the PAT, to ambulatory surgery, to the OR and recovery room. The nurses were exemplary, very patient, comforting and caring. They all made my nervous, anxious mood to be comfortable, relaxing and calming before and after surgery. The nurse’s aides who wheeled me to surgery and to the car after surgery was pleasant, caring and nice.  


June 3, 2020

I would like to take this opportunity to thank the RUMC staff members for their commitment to exceptional quality and service by encouraging care, professionalism, respect and kindness during my first visit at the Emergency Room. There aren’t enough words to express my gratitude. Once again Thanks a million.


June 2, 2020

A heartfelt thank you to your staff for making a tremendous difference in this trying time. Every person that came into contact with [my mom] offered professional and personal care that was above and beyond expectation. I am sure there are many staff members that I never met that also care for my mother during her stay, but you should be proud of each and every one of them.

The Family of J.P.

June 2, 2020

We just wanted to say thank you so much for the bottom of our hearts to you and your dedicated team of doctors and nurses for saving our son’s life. We are so pleased with your patience, hard work and professionalism, and commitment to excellent medical care. Our family will never forget what you have done for us.


May 28, 2020

Dr. McMahon kept me calm and was so very encouraging. He went out of his way to reassure me and take care of my baby. Thank you Dr. McMahon for being such a fantastic doctor to my children.

Mr. and Mrs. B.

May 28, 2020

My husband and I will never forget all that RUMC Paramedics did for us when they responded to our 911 call; We credit their expeditious care as instrumental in saving my husband’s life. They played a significant role in ensuring that my husband made it to the closest hospital in time.


May 28, 2020

The staff offered everything they could think of to make us feel even a little bit comfortable clean sheets, encouraging words, and hugs. Their lovely heart and kindness still make me feel warm.


May 28, 2020

As a 30+ year Human Resource professional, I appreciate and commend dedication that is clearly over and above the call of duty. May I ask that you extend my gratitude to the entire ED nursing staff.


May 28, 2020

Please know that each and every one of your staff, including physicians, nurses, accounting staff, transport and technicians did everything possible to extend their care, courtesy, patience and expertise to me. I commend each and every staff member for continuing to extend the necessary care that is so important in the mission of quality and compassionate healthcare.                      


May 15, 2020

As first-time parent, we were very nervous, but with all the support and education we were given, our nerves were calmed. Everyone that came into our room: doctors, nurses, nurse aides, custodians, and food service were very helpful.


May 15, 2020

I wanted to let you know how grateful my family and I are to the nurses and aides in the CCU department. All of them were so considerate and compassionate. They treated my mother with the highest level of respect and professionalism.

Helene D.

May 15, 2020

Please know that each and every one of your staff, including physicians, nurses, accounting, transport and technicians did everything possible to extend to me their care, courtesy, patience and expertise

Grateful Mom and Grandma

May 15, 2020

Thank you RUMC Labor & Delivery and maternity! Thank you for giving my daughter and new baby granddaughter the best of care, support, and attention at this very difficult time in the world. Great appreciation to all that made this possible!

Denise G.

May 15, 2020

Rugiatu Bah was one of my daughter-in-law’s nurses when she had a C-section in December. I saw firsthand her expertise as a nurse. She really is an asset to Richmond University Medical Center. We are so appreciative for all she did!                 

Sophie M.

May 15, 2020

The nursing staff is unbelievable. All of these wonderful women were remarkable. Ilene and her staff worked together and gave all of their patients the care in that unit like no other. Thanks ladies, you are the very best!

Lisa R.

May 15, 2020

Brenda Pavia is very thoughtful and kind and I am very thankful for her. She made me comfortable which helped me get through my procedure. I just thought you should know how kind and considerate the staff is to their patients.

The Presti Family

May 15, 2020

Dr. Poliseno, what can we say that would ever be adequate enough to describe how we feel about you? We are forever grateful for you. Without you, the outcome would have been so different. You and your staff are truly amazing. We are in debt to all of you! Thank you!                     


May 15, 2020

The whole staff treated my dad and my family with so much love and empathy. I pray and thank God for the RUMC staff that saved my dad’s life.                

Grateful Mom and Grandma

May 15, 2020

I would like to commend your Labor and Delivery department for their expertise in taking care of my daughter and granddaughter. I highly recommend RUMC to any maternity patient who wants expert care.


May 15, 2020

The nurses were competent, kind, and polite. As a retired nurse of 40 years, I see wonderful things when I am at RUMC.          

Pediatric Patient

May 15, 2020

Thank you so much for helping me get well. I feel much better! You guys helped me get better and find my dream job.


March 15, 2017

When a traumatic injury resulted in a shoulder relocation, I came to the RUMC ED. [The nurses] were efficient and compassionate. The team is an asset to the organization and RUMC is an asset to the Staten Island community.