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Emergency Services & Inpatient Psychiatric Programs

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Emergency Services and Inpatient Psychiatric Programs

If you or a loved one is experiencing a psychiatric emergency, Richmond University Medical Center is standing by to assist. Serving all of Staten Island and the surrounding communities, we provide immediate, professionally trained care 24 hours per day, seven days per week, through our emergency services and inpatient psychiatric programs.

PLEASE NOTE: In the event of a psychiatric emergency, call 9-1-1.

Comprehensive Psychiatric Emergency Program (CPEP)

The only program of its kind on Staten Island, the Comprehensive Psychiatric Evaluation Program (CPEP) is a multifaceted treatment program offering a full range of psychiatric emergency services including:

  • Crisis intervention in an emergency room setting
  • Comprehensive evaluation by a psychiatrist, nurse, and social worker
  • Referral and linkage to the appropriate community clinics within 5 days after the CPEP visit
  • An extended observation unit (up to 72 hours), if needed
  • Alcohol and substance use counseling
  • Mobile outreach team
  • 24-hour crisis hotline

CPEP is located at 355 Bard Avenue, Staten Island, NY 10310 (inside the main hospital).

For more information, please call 718-818-6300.

Mobile Crisis Outreach Service

Available 24 hours a day, 7 days a week, the Mobile Crisis team is a component of the Comprehensive Psychiatric Emergency Program (CPEP) that responds to non-emergent crisis in the community. The mobile team is a multidisciplinary team that can also offer interim counseling to patients recently discharged from CPEP or the inpatient unit, or any time an individual in the community believes crisis outreach is necessary. Referrals will be seen within 24 to 48 hours. Family members, as well as professionals, may call the mobile crisis outreach service to make a referral.

To reach the Mobile Crisis Outreach Service, please call 718-818-6900.

Inpatient Psychiatric Programs

Our inpatient psychiatric services include 30 adult beds and a separate 10-bed unit for children and adolescents. The programs are based inside our main hospital at 355 Bard Avenue, Staten Island, NY 10310. Services include:

  • Individual and group therapy
  • Medication management
  • Patient and family education
  • Rehabilitative activities
  • Electroconvulsive Treatment Program (ECT), which provides state-of-the-art evaluation and treatment for individuals with severe or treatment-resistant psychiatric conditions in a safe and secure environment

Services for Children and Adolescents

The child and adolescent program offers comprehensive assessment and treatment for those ages 3 to 18. Disorders such as behavioral disturbances, psychosis, and depression are treated in a structured environment with an emphasis on family participation. A school program is also provided, staffed by state-certified teachers working closely with the patient’s home school district.

Services for Adults

In our adult inpatient unit, we treat patients 18 and older. The adult inpatient programs are designed to evaluate and stabilize adult patients in the acute phase of psychiatric illness through intensive short-term inpatient treatment. This treatment includes individual therapy, group therapy, crisis-oriented family therapy, medication management, and patient and family education.

To learn more, please call 718-818-4137.