Richmond University Medical Center is taking precautions to guard against Coronavirus. VISITOR POLICYCOVID-19 VACCINATIONS

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Visiting Hours

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Hospital Visitation Policy and Procedures

The safety and health of our patients, staff, and visitors is our highest priority. As our number of COVID patients decrease, we are opening up visitation to certain units. Exceptions will be made in accordance with the New York State Department of Health guidelines.

General Visitor Screening Guidelines

  • Visitors must be 18 years or older, except in special circumstances.
  • Visitors must undergo a travel history and symptom screening as well as a temperature check.
  • All visitors must be masked for the duration of their time in the hospital. This includes in the patient room, lobby waiting area, elevators, stairs, and any locations within the building.
  • Visitors who are sick will not be permitted inside the hospital, no exceptions.
  • Visitors must remain inside the patient’s room throughout their visit unless directed by a member of the hospital staff to step out of the room or limit vitiation time (example: patient requires treatment or examination).
  • Temporary visitation may be granted for patients in extenuating circumstances, such as end-of-life and/or a specific patient needing extra support, including those with intellectual and/or developmental disabilities, or other cognitive impairments.
  • Only one visitor is allowed at the patient’s bedside at a time, no exceptions.

Pediatrics and NICU

  • One caregiver/support person per pediatric patient is allowed in the pediatric unit and/or the Neonatal Intensive Care Unit (NICU). These visitors are limited to parents, guardians, or family care partners.

Labor and Delivery

  • One support person and/or a trained doula are allowed to be with patient during antepartum, labor, delivery, and postpartum care. When possible, the designated support person and/or a trained doula should remain the same for the course of the admission.

Behavioral Health

  • Please call the unit for visiting hours

Emergency Department

  • Visitation is suspended for adult patients while they are in the ED. Exceptions are determined by our medical team.
  • Only one support person per pediatric patient is allowed: parent or caregiver only.

Please continue to follow all CDC guidelines to prevent the spread of COVID-19.

Information and Questions
Please call (718)-818-1234.


For your continued health and safety, upon arrival you will be given a hand hygiene demonstration and instruction on the proper use of PPE. Please review and print out the documents below prior to your visit to familiarize yourself with these important procedures: Visitor documents