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Home » Joan Gleason-Scott, PhD, RN, NEA-BC, CPHQ, CPPS

Joan Gleason-Scott, PhD, RN, NEA-BC, CPHQ, CPPS

Vice President, Quality, Infection Prevention, Patient Experience, Language Services

Dr. Gleason Scott received her BSN from Fairleigh Dickenson University, her Master’s degree from NYU, and her PhD from the University of Pennsylvania.  Her doctoral studies were under the direction of Dr. Linda Aiken, at the School of Nursing’s Center for Outcomes and Policy Research.  Her research extended the work of Dr. Aiken’s and supported the significant impact that AACN’s Magnet designation has on positive nursing and patient outcomes.   

Dr. Gleason Scott has over twenty years as a senior leader and expert in Quality and Safety.

She has demonstrated the ability to lead organizations to “Top Performers”, recognized by The Joint Commission, Leapfrog, and federal agencies.  Her work in the development of Clinical Effectiveness has included the development of infrastructures to analyze patient experience, cost and clinical outcomes to evaluate care in the current pay for performance (value based) requirements across ambulatory and inpatient settings.  With attention to patient experiences and patient perceptions of care, she led some of the first committees that included patient advisory boards and patients and families as members of quality and safety committees. Her work on disclosure and the involvement of patients and families in the respectful management of adverse events preceded the current standard requirement to do so.

Throughout her professional career, Dr. Gleason Scott’s work has focused on population health and the social determinants of health.  While at NJHA, she managed “Expecting Success: Eliminating Disparity in Heart Failure Care”, which demonstrated significant improvements in clinical measures.  While at Saint Peter’s Healthcare System, she was the Executive Sponsor over a population health CMS grant that focused on diabetes and heart failure.  The project received an initial 4-million-dollar revenue, with consistent reimbursement for Medicaid and low-income populations, as supported by the grant. Her work as a consultant for Children’s Futures’ expanded her knowledge regarding the critical need for focus on children age 0 to 3.

Dr. Gleason Scott’s quality and safety achievements include the development and implementation of several quality learning collaboratives for medical residents and other clinicians and senior staff, with a focus on measurement of increased knowledge of quality and safety, and translation into successful projects. Her passion and knowledge have encouraged many of her staff to continue their work and study in this field.   In collaboration with a colleague faculty member at NYU, they received a grant to evaluate family focused interventions for patients with diabetes mellitus. 

Her academic appointments, with a focus on quality metrics, patient safety, and data management, included the following:

  • Adjunct clinical faculty member at Rutgers School of Nursing;
  • Fellow at the Thomas Jefferson School of Population Health;
  • Adjunct Clinical Professor at Drexel School of Medicine;     
  • Faculty at the Yale University School of Nursing in the several programs, including the graduate program in Management, Leadership, and Policy and the GEPN Surgical Nursing program;
  • Faculty member of the University of Pennsylvania School of Nursing’s doctoral program (DNP) in Nursing Administration (Fall 2018);
  • Director of Safety at Columbia University’s 1800 member faculty practice.

Dr. Gleason Scott has published and presented at local, state and national meetings on her work related to health care disparity, culture of safety, health care reform, population health, and data analytics and patient outcomes. A recent publication, The DNP Nurse Executive in Leadership Roles, includes Dr. Gleason Scott’s chapter, “Health Care System Transformation, Quadruple Aim, and Quality Improvement”, which was the 2019 ANA Silver Book of the Year for Nursing Executive Practice.